00Results
Measured, not asserted.
Worcia measures every system against six outcomes, defined the same way for every client and set from your own baseline. This page shows the definitions, our own live numbers, and client case studies once they are real and approved.
01The outcomes
Six definitions we hold ourselves to.
01Visibility
How often customers find you: search clicks, local actions and mentions in AI answers.
Search Console, Google Business Profile and a fixed monthly set of questions asked of AI assistants.
02Conversion
Visitors who become inquiries, and inquiries who become customers.
By page, campaign and source, from analytics and your CRM.
03Time to first response
Seconds from a customer's first call, chat or form to a real reply, not an autoresponder.
Median and 90th percentile, by channel and hour of day.
04Booked and kept
Appointments, consultations or sales booked per 100 inquiries, and the share that actually happen.
By channel and source, before and after reminders and no-show recovery.
05Revenue added
Revenue from customers the new systems brought in, kept or rescued.
Attributed in the CRM: new channels, after-hours wins, reactivated leads and rebooked no-shows.
06Hours saved
Staff hours no longer spent on work your software or AI now runs.
Task logs before and after, reviewed with your team.
02How we measure
Four rules that keep the numbers honest.
Baseline first
Before anything is built, the Growth Blueprint measures where you are today, from your call logs, CRM and calendar. Every target is a change from that number.
Same definition before and after
We measure the same thing the same way, at the same points, so a change is a change and not a new way of counting.
Medians, not best days
Response times are reported as the median and the 90th percentile, so one great hour can't hide a slow week.
Every source named
Revenue recovered is attributed in the CRM lead by lead: after-hours wins, reactivated leads, rebooked no-shows. If we can't attribute it, we don't count it.
03Live proof
We run on our own system.
Every inquiry to Worcia goes through the same front desk and follow-up we build. These numbers come straight from Worcia HQ, test inquiries excluded.
Reply from a person
Promise: within one business day.
We publish the measured median here once 20 real inquiries have been timed. Not before, and never an estimate.
Want to test it? Send us a message and time our reply.
04Case studies
Client results, when they're real.
No case studies yet. We won’t publish invented ones, logos we haven’t earned, or results we can’t show the working for.
Our first published results will come from Founding Partners, with their approval and the benefit they received disclosed.
Find out what your leak is worth.
A free 30-minute Growth Call. You leave knowing where your revenue leaks and what it would take to fix it.