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Notturno · Atelier · Aurora

The work runs itself.

Worcia replaces manual work with automation and software that run on their own: bookkeeping, customer support, data entry, follow-up and the busywork between your systems. One team builds it, automates it and grows what it frees up.

The night shift begins below

01The leaks

Growth leaks in four places.

Most businesses don’t lose customers to a better competitor. They lose them in the gaps between being found, being convincing, answering and following through.

  1. 01

    Unseen

    Customers ask Google and AI assistants who to call. If you're not in the answer, you're not considered.

    Fixed by Aurora · SEO & GEO →
  2. 02

    Unconvincing

    A slow or unclear website loses the visitor before they call, and they never tell you why.

    Fixed by Atelier · Websites & apps →
  3. 03

    Unanswered

    Inquiries arrive at night and on weekends. Voicemail and Monday replies hand them to a competitor.

    Fixed by Notturno · Concierge →
  4. 04

    Untracked

    Leads in inboxes, quotes in spreadsheets, admin done by hand. What isn't recorded never gets followed up.

    Fixed by Notturno · Maestro →

A closer look at leak 03

Your customers don’t keep office hours.

Calls go to voicemail. Leads wait until Monday. Follow-ups slip. Every gap is revenue walking to a competitor.

Office hours
21:47
Illustrative day Answered by your team Waiting until morning

An illustrative day of inquiries: eighteen arrive across twenty-four hours, and eleven of them land outside a nine to five office day, including one at 9:47 PM.

Revenue Leak Calculator

Example inputs

Example300
Example20%
Example$1,000

Revenue attached to inquiries that don’t get a timely answer

$15,000a month

$180,000 a year, at a 25% example close rate.

300 × 20% × 25% close rate × $1,000 = $15,000

Use your close rate and currency in the full calculator

02The night shift

9:41 PM. Your office is closed. Watch what happens next.

Illustrative scenario

One customer, from first search to booked. Scroll to follow it.

Tell it in your industry’s words
  1. 9:41 PM

    Aurora · SEO & GEO

    They find you.

    A new customer asks their phone: “Who can book me in this week near me?.” The AI answer and the top search result both name your business, because both can read and trust your site.

  2. 9:44 PM

    Atelier · Website

    Your website does its job.

    It loads fast on their phone, answers the first questions and puts the call button where a thumb expects it. They tap Call.

  3. 9:47:02 PM

    Notturno · Concierge

    They call. Viola answers.

    Nobody is on shift. Two seconds after the call comes in, Viola, your concierge, answers by name and listens: “Hi, are you still open? I'd like to book something for this week.” Then it asks what a good receptionist would.

  4. 9:50 PM

    Notturno · Concierge

    It books the appointment.

    First appointment, Thu · 10:30 AM. The slot locks in your calendar and a confirmation text goes out before the call ends.

  5. 9:50 PM

    Atelier · CRM

    It lands in your CRM.

    The customer record and the call summary are in your CRM, the lead moves to Booked, and Cadenza schedules reminders for the day before and two hours before.

  6. 7:30 AM

    Notturno · Maestro · Aurora

    Your morning is ready.

    Maestro has the job sheet, a quote draft and the overnight brief waiting, and the brief shows which search brought each customer in. Nobody on your team touched a keyboard.

02Meanwhile

While Viola took that call, the rest of the business ran itself.

Illustrative scenario

Eight kinds of work Worcia automates for any business, every night. A person approves anything that matters.

02 / Meanwhile

The rest of the night shift.

  1. 01Maestro · process automation

    Bookkeeping

    Receipts in. Books matched.

    Receipts and bank lines are read, matched and categorized overnight. Anything unusual waits for a person to approve.

    Before
    An evening a week in spreadsheets
    After
    A short review of the exceptions
    How it works: bookkeeping
  2. 02Maestro · process automation

    Invoicing

    Invoices out. Payments chased, politely.

    Invoices go out on schedule, reminders follow at the intervals you set, and paid invoices close themselves.

    Before
    Awkward chasing, or none at all
    After
    Every invoice followed to paid
    How it works: invoicing
  3. 03Maestro · process automation

    Inbox

    Every email sorted before you open it.

    Messages are sorted by what they need, routine replies are drafted for approval, and the urgent ones are flagged.

    Before
    The first hour of every day
    After
    A sorted inbox with drafts waiting
    How it works: inbox
  4. 04Concierge · calls and chat

    Website chat

    Questions answered at 2 AM.

    Viola answers from your own policies and prices, collects the details and books the next step. Hard questions go to a person.

    Before
    A contact form nobody reads until Monday
    After
    Answers in seconds, in your words
    How it works: website chat
  5. 05Cadenza · sales follow-up

    Lead follow-up

    No inquiry left waiting.

    A first reply within minutes, then a sequence across text and email that stops the moment the person answers.

    Before
    Follow-up when someone remembers
    After
    Every lead followed to a yes or a no
    How it works: lead follow-up
  6. 06Maestro · process automation

    Data entry

    Typed once. Everywhere it needs to be.

    One form fills your CRM, your spreadsheet and your accounting software, including systems that have no API.

    Before
    The same details typed three times
    After
    One entry, checked and synced
    How it works: data entry
  7. 07Aurora · SEO and GEO

    Reviews

    Every finished job asks for a review.

    Each customer gets a review request after the job, and every new review gets a reply drafted for you to approve.

    Before
    Reviews left to chance
    After
    Every customer asked, every review answered
    How it works: reviews
  8. 08Maestro · process automation

    Reporting

    Monday's numbers, ready at 7.

    Figures are pulled from every tool you use into one short report, written in plain words and sent before the team arrives.

    Before
    Copy-paste from five dashboards
    After
    One report in your inbox
    How it works: reporting

03Everything, one team

We automate. We build. We grow. One team for all of it.

No web agency, app studio, CRM consultant and marketing agency to coordinate. One plan, one set of accounts in your name, and one team that answers for every part.

Notturno

01

We automate

Any process, automated.

Maestro takes the manual work, from bookkeeping and data entry to the copy-and-paste between systems; Concierge answers every customer as Viola; Cadenza keeps every sale moving.

Atelier

02

We build

Everything your business runs on.

Websites, iOS and Android apps, and custom software, from CRMs and lead management to portals and internal tools, built around how your business works.

Aurora

03

We grow

Get found. Get chosen.

SEO, GEO and digital marketing that put your business in front of customers on Google, in AI answers and on social.

See every service

Works with what you already run

  • CRMs
  • Calendars and booking
  • Accounting
  • Payments and invoicing
  • Email
  • SMS and WhatsApp
  • Phone systems
  • Help desks
  • Web forms
  • Spreadsheets
  • E-commerce
  • ERP and inventory
  • Project management
  • Document storage
  • E-signature
  • Analytics
  • Ad platforms
  • Review sites
  • Desktop software with no API

If it has an API, we connect it. If it doesn’t, we automate its screens.

The System Map

One customer’s route, end to end

  1. 01 · Aurora · Atelier

    A customer finds you on Google or in an AI answer.

  2. 02 · Aurora · Atelier

    Your website answers their first questions on their phone.

  3. 03 · Aurora · Atelier

    They call after hours.

  4. 04 · Concierge

    Viola, your concierge, answers in seconds.

  5. 05 · Concierge

    It asks about the need, the urgency and the location.

  6. 06 · Concierge

    It books the appointment into your calendar.

  7. 07 · CRM · Cadenza

    The customer record is created in your CRM.

  8. 08 · CRM · Cadenza

    Reminders go out before the appointment.

  9. 09 · Maestro

    Maestro prepares the job sheet.

  10. 10 · Maestro

    It drafts the quote from what the customer asked for.

  11. 11 · You

    You read it all in the morning brief.

04Daybreak

7:30 AM. You wake up to booked appointments.

The night shift leaves a record: who called, what they needed, what was booked and what happens next. In the morning you read it, and decide what only you can decide. Somewhere, it is always after hours. The globe shows where, right now.

Live · local times

  • Los Angeles—
  • New York—
  • São Paulo—
  • London—
  • Lagos—
  • Dubai—
  • Mumbai—
  • Singapore—
  • Tokyo—
  • Sydney—

Copper: after hours. Business hours counted as 9 to 5, Monday to Friday, local time.

What we build for

Six outcomes. Measured, not asserted.

Every Worcia build is measured against targets agreed before work starts, set from your own baseline in your Growth Blueprint. These are the definitions we measure against.

01Visibility

Definition
How often customers find you: search clicks, local actions and mentions in AI answers.
How we measure
Search Console, Google Business Profile and a fixed monthly set of questions asked of AI assistants.
Target
Set from your current search and AI-answer baseline, reported monthly.

02Conversion

Definition
Visitors who become inquiries, and inquiries who become customers.
How we measure
By page, campaign and source, from analytics and your CRM.
Target
A target per page and campaign, from your current rates.

03Time to first response

Definition
Seconds from a customer's first call, chat or form to a real reply, not an autoresponder.
How we measure
Median and 90th percentile, by channel and hour of day.
Target
Set per channel in your Growth Blueprint, from your measured baseline.

04Booked and kept

Definition
Appointments, consultations or sales booked per 100 inquiries, and the share that actually happen.
How we measure
By channel and source, before and after reminders and no-show recovery.
Target
Booked-per-100 and show-rate targets per channel, from your current rates.

05Revenue added

Definition
Revenue from customers the new systems brought in, kept or rescued.
How we measure
Attributed in the CRM: new channels, after-hours wins, reactivated leads and rebooked no-shows.
Target
Tracked from launch; reported monthly with every source named.

06Hours saved

Definition
Staff hours no longer spent on work your software or AI now runs.
How we measure
Task logs before and after, reviewed with your team.
Target
Agreed task by task with the people who do the work today.

06The Worcia Method

Fixed scope. Fixed price. Clear targets.

Five steps from a free 30-minute call to a system that keeps improving. You know the scope and the price before any build starts.

Every step in detail

06 / The Worcia Method

From a free call to a system that keeps improving.

  1. 0130 min

    Growth Call

    Free, 30 minutes

    We find where revenue leaks and whether we can fix it.

    • A clear view of where your biggest leaks are
    • Whether Worcia fits, and what to build, automate or grow first
    • The Growth Blueprint fee, quoted on the call

    Free.

    Start here

  2. 021–2 weeks

    Growth Blueprint

    Paid, fixed-fee diagnostic

    We map the process and decide exactly what to build.

    • A process map of how inquiries become revenue today
    • Ranked opportunities, each with an impact estimate
    • The system architecture: which engines, which modules, which integrations

    Fixed fee, quoted on your Growth Call, credited toward your Build Sprint.

  3. 032–8 weeks

    Build Sprint

    Fixed scope, fixed price, agreed targets

    We build the system in working increments you can see.

    • The engines and modules defined in the Blueprint, built and integrated
    • Agents tested against your real questions and scenarios before they go live
    • Documentation for every workflow, agent and integration

    Fixed price, quoted before any work starts.

  4. 04End of sprint

    Launch

    Go-live, training, handover, monitoring

    The system goes live, your team takes the wheel.

    • Go-live, staged so nothing customer-facing breaks
    • Training for the people who work alongside the system
    • Runbooks, credentials and full handover of what you own

    Included in the Build Sprint price.

  5. 05Monthly

    Scale Partnership

    Monthly optimisation and support

    We keep tuning, adding and reporting, month after month.

    • Monthly optimisation of agents, sequences and workflows
    • New automations as your operation grows
    • A monthly report against your targets

    Billed monthly. Cancel with 30 days' notice.

07Any business

For any business that runs on customers.

The leaks look different from one industry to the next. The fix is the same team, built around how each business makes money. Here are the first three things we’d build, automate and grow.

Showing examples for: Any business

Leak 1Calls that ring out or go to voicemail after hours

Leak 2Web inquiries that wait until the next working day

Leak 3Quotes sent once and never followed up

  • Clinic

    1. 01A patient portal or app for forms, bookings and recalls
    2. 02Concierge for new-patient calls, with reminders that cut no-shows
    3. 03Local SEO and GEO for “near me” and AI searches
  • Home services

    1. 01A field-service app with job sheets, photos and sign-off
    2. 0224/7 call answering with urgency triage
    3. 03Local SEO and a Google Business Profile that win “near me” searches
  • Real estate

    1. 01Listing pages and a CRM that tracks every buyer
    2. 02Instant response and viewing booking for portal leads
    3. 03SEO and GEO for every area you sell in
  • Law firm

    1. 01A client portal for documents, updates and invoices
    2. 02Intake calls with conflict-check questions
    3. 03Practice-area pages that rank and answer AI questions
  • E-commerce

    1. 01A fast store, and an app for repeat buyers
    2. 02Order-status and returns questions answered end to end
    3. 03Google Ads, email and win-back campaigns measured to sales
  • Agency

    1. 01A CRM and client portal built around your delivery
    2. 02Proposal follow-up and e-signature chasing
    3. 03Content and SEO that bring inbound leads
  • Restaurant

    1. 01A booking website and ordering app you own
    2. 02Phone and chat reservations during service
    3. 03Local SEO, reviews and social that fill quiet nights
  • Hospitality

    1. 01A direct-booking website that saves third-party fees
    2. 02Answers across phone, chat and WhatsApp, day or night
    3. 03SEO, GEO and paid campaigns for direct bookings
  • Education

    1. 01A student portal and app for courses, payments and updates
    2. 02Enrollment questions answered instantly
    3. 03Campaigns that fill courses and open days
  • Professional services

    1. 01A client portal and CRM for every engagement
    2. 02Inquiry triage and consultation booking
    3. 03Expertise pages that rank and get cited by AI
  • Not on the list?

    If customers call you, message you or fill in a form, the same three leaks apply. Tell us how your business makes money and we’ll show you where it leaks.

08Proof

We run on our own system.

Every inquiry to Worcia goes through the same front desk and follow-up we build for clients. Don’t take our word for it: send us a message and time our reply.

Our response time

Automatic reply within a minute. A person within one business day.

That’s our promise. We’ll publish our measured median here once 20 inquiries have been timed, and not before.

Founding Partners

Intake open

Preferential pricing for our first clients.

A limited intake of early clients get preferential pricing in return for agreeing to a published case study of their results. Real numbers, with the benefit disclosed.

How Founding Partners works

09Principles

Six rules we don’t bend.

  1. 01

    Results over activity

    We are measured on response times, booked calls and hours saved, not on how many automations we ship.

  2. 02

    Systems over tools

    A tool solves a task. A system connects the front desk, the pipeline and the operations, so nothing falls between them.

  3. 03

    Fixed scope, fixed price

    You know what you are getting and what it costs before any work starts. Changes are priced before they are built.

  4. 04

    Humans stay in charge

    Agents disclose that they are AI, work inside limits you approve and hand off to a person when the conversation needs one.

  5. 05

    Security by default

    Least-privilege access, encrypted data, audit logs and clear retention, from the first workflow onward.

  6. 06

    Honest numbers

    We report what the system did, against the baseline we measured together. No invented figures, no vanity metrics.

11Questions

The questions buyers ask first.

Anything else, ask on your Growth Call, or write to hello@worcia.com.

What does Worcia actually do?

What does it cost?

How long until it's live?

Will it sound robotic to my customers?

Can you just build our app or website, without the rest?

Do I have to replace my current software?

Who owns the system?

What if it doesn't hit the targets?

Is it legal to have AI answer my calls?

Is my customers' data safe?

Do you work with businesses like mine?

12Begin

Let's build the system your business runs on.

A free 30-minute Growth Call. You leave knowing where your business leaks, and what to build, automate and grow first.

Book a Growth Call

Free · 30 minutes · pick a time that suits you.